Frequently Asked Questions

Standard shipping typically takes 5-7 business days within the continental US. Express shipping (2-3 business days) and international shipping options are available at checkout. All orders are processed within 1-2 business days.

Yes! We ship to most countries worldwide. International shipping typically takes 10-15 business days. Please note that international orders may be subject to customs fees and import duties determined by your country.

Once your order ships, you'll receive a tracking number via email. You can track your package directly through our carrier's website or by visiting your account dashboard.

Orders can be modified or cancelled within 24 hours of placement. After this time, your order enters production and cannot be changed. Please contact our support team immediately if you need to make changes.

Our premium t-shirts are made from 100% ring-spun cotton for ultimate comfort and durability. Some designs are also available on tri-blend (50% polyester, 25% cotton, 25% rayon) for an ultra-soft feel. All materials are pre-shrunk and machine washable.

Our shirts run true to size with a modern fit. We recommend checking our detailed size guide for measurements. If you prefer a looser fit, consider sizing up. Our customer service team is happy to help with sizing questions!

Yes! All Robo Ink Tees designs are original creations by our team of artists and AI collaborators. Each design is exclusive to our brand and represents our unique steampunk-robot aesthetic.

We use state-of-the-art direct-to-garment (DTG) printing technology for vibrant, long-lasting designs. This eco-friendly process ensures high-quality prints that won't crack, peel, or fade with proper care.

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, you can return unworn items in original condition for a full refund or exchange. Custom orders are final sale.

Simply visit our returns portal, enter your order number and email, and follow the prompts. You'll receive a prepaid return label and instructions via email. Returns are typically processed within 5-7 business days of receipt.

Absolutely! We're happy to exchange items for a different size or design. Exchanges are processed as soon as we receive your return. If the new item costs more, we'll charge the difference; if less, we'll refund it.

We sincerely apologize if your item arrives damaged! Please contact us within 48 hours with photos of the damage, and we'll send a replacement immediately at no cost to you.

No account is required! You can checkout as a guest. However, creating an account allows you to track orders, save addresses, view order history, and earn rewards points on purchases.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. All transactions are secured with SSL encryption.

Yes! Digital gift cards are available in denominations from $25 to $200. They're delivered instantly via email and never expire. Perfect for the robot enthusiast in your life!

Enter your discount code in the promo code field at checkout. Only one code can be used per order. Make sure to check the terms as some codes may have restrictions on certain products or minimum order values.

Yes! We love bringing your ideas to life. Visit our Custom Design page to submit your concept. Our design team will work with you to create a unique piece. Custom designs typically take 2-3 weeks from approval to delivery.

Custom design fees start at $50 for the design work, plus the cost of the garment. Complex designs or bulk orders may have different pricing. We'll provide a detailed quote before beginning any work.

Absolutely! We offer commercial licensing for custom designs. This includes full rights to reproduce and sell the design. Contact our business team for licensing options and bulk pricing.

Yes! We regularly create custom designs for events, teams, and organizations. Bulk orders of 25+ items receive discounted pricing. We can also add names, numbers, or event details to any design.